第六章单元测试

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1、Businesswritersmustlearnwhichbad-newsmessagesshouldbepresentedwiththedirectstrategyandwhichshouldbepresentedwiththeindirectstrategy.()

A、True
B、False

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2、Ifyourreceivermightoverlookthebadnews,itisappropriatetousethedirectstrategy.()

A、True
B、False

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3、Ifyourmessagemaycreateahostilereaction,youshouldusetheindirectstrategy.()

A、False
B、True

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4、Thankyousomuchforaskingmetospeakattheuniversity’sgraduationceremonyisaneffectivebufferinarefusalletter.()

A、True
B、False

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5、Themostimportantpartofabad-newsmessageisthesectionthatexplainswhyanegativedecisionisnecessary.()

A、False
B、True

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6、Usingthefollowingstatementinanexplanationofthereasonsforthebadnewscouldhelpthereceivertoacceptthemessage:Althoughwewouldliketoconsiderinstallingtheheatingsystemyouhaveoffered,weareseekingamoreenergy-efficient,environmentallyfriendlyunit.()

A、False
B、True

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7、Placingthereasonsbeforethebadnewsimprovesthechancesthatthereaderwillacceptandunderstandthebadnews.()

A、False
B、True

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8、Companypolicypreventsusfromexchangingyourdefectivewirelessroutermorethan30daysafteryoupurchaseditisanexampleofaneffectiveexplanation.()

A、False
B、True

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9、Totakethespotlightoffthebadnews,placeitattheendofaparagraph.()

A、False
B、True

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10、Whenyoumustrefusearequest,youmaysometimesofferanalternative,substitute,orcompromise.()

A、False
B、True

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数字时代的商务英语写作