1、What can you find in the self service launderette ?
A、Microwave oven
B、Coin operated washers and dryers
C、Fridge
D、The washing machine
2、What is the first step of laundry service?
A、Sort and check laundry
B、Pick up laundry
C、Clean laundry in appropriate way
D、 Coin operated washers and dryers
3、Self service launderette can get busy just before dinner times with guests wanting to iron clothes.
A、对
B、错
4、Guests should pay much money for the detergent at self-service laundry room.
A、对
B、错
5、How many staterooms is one stateroom attendant usually in charge of on the cruise ship?
A、 10-13 staterooms
B、 20-15 staterooms
C、 15-18 staterooms
D、 19-23 staterooms
6、The stateroom attendants should do some preparation such as folding towels, replenishing enough hotel amenities and so one before cleaning the rooms.
A、对
B、错
7、If the guest is asleep or in the bathroom, what should the room attendant do next?
A、Continue tidying up the room.
B、Leave quietly and close the door.
C、Knock at the door for another 3 times.
D、Clean laundry in appropriate way.
8、Putting the bottom sheet on the bed is the second step of western-style bed making.
A、对
B、错
9、In the process of “Chinese-style Bed Making”, the remainder tucked into the two sides of the mattress are not less than 500px.
A、对
B、错
10、The whole Chinese-style bed-making process should be controlled within about five minutes.
A、对
B、错
