1、Which one is not the job position in the housekeeping department?
A、 floor Supervisor
B、 cleaner
C、 chief officer
D、 cooker
2、Whom does the Cabin Steward report to?
A、Head Steward
B、Floor Supervisor
C、Laundry Supervisor
D、Food and beverage director
3、Room service is available 24 hours a day on all the ships.
A、对
B、错
4、Nobody prefers to take room service orders by phone.
A、对
B、错
5、Guests can’t take room service orders on TV.
A、对
B、错
6、The staff should take down the guest’s name and room number carefully and repeat to confirm when the guest asks for room service on the phone.
A、对
B、错
7、There isn’t any service charge for room service.
A、对
B、错
8、How many types of staterooms are there on contemporary cruise？
A、Five
B、Four
C、Three
D、Two
9、If you have a tight budget, you can choose a ____.
A、suite
B、inside stateroom
C、villa
D、outside stateroom
10、The window or porthole in the inside stateroom can be opened.
A、对
B、错
