1、The following are the common machines in a business center EXCEPT:
A、fax machine
B、printer
C、photocopier
D、drying machine
2、Who is the most important role in convention service?
A、A kitchen manager
B、A keynoter
C、A subordinate manager
D、A convention manager
3、Which is inappropriate for a professional convention staff to do?
A、Talk about politics and religious belief to know the guests’ culture
B、Have friendly and direct eye-contact with meeting delegates
C、Have proper body language and smile to welcome guests
D、Keep a neat, well-groomed appearance
4、Who are supposed to assist the guests to finish the Deposit Form or Valuables Deposit Form?
A、The clerks in the left-luggage office
B、The staff in the business center
C、The staff in the lost and found department
D、The clerks in the front desk
5、The main service offered by exhibition center usually includes:
A、Serve during the exhibition
B、Book an exhibition
C、All of the above
D、Discuss something about the exhibition
